Most helpful review

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Verified Reviewer
Junior Reviewer

Let me book a Bar Crawl that doesn't exist.

GetYourGuide - Let me book a Bar Crawl that doesn't exist.
GetYourGuide - Let me book a Bar Crawl that doesn't exist.
GetYourGuide - Let me book a Bar Crawl that doesn't exist.
GetYourGuide - Let me book a Bar Crawl that doesn't exist.
GetYourGuide - Let me book a Bar Crawl that doesn't exist.
GetYourGuide - Let me book a Bar Crawl that doesn't exist.
So travelling through phuket on my own and was looking for things to do. Saw advertised on 'Get your Guide' a bar crawl event, visiting couple bars and couple club. Great way to meet people and socialise. I booked the event through the app and was looking forward to...
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ID
#4311997 Review #4311997 is a subjective opinion of poster.
Cons
  • Get scammed
Loss
$55
Preferred solution
Full refund

Issue with my product

GetYourGuide - Issue with my product
Have been contacting your platform for two weeks regarding my tour packages which are not available online, Please I really request any person to contact me via my Telephone on +254704****35 or we booked appointments to help me. This is very AGENTLY need of help.

User's recommendation: Before registering please no what you want.

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ID
#4278255 Review #4278255 is a subjective opinion of poster.
Location
Nairobi, Nairobi Province

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Verified Reviewer
New Reviewer

I always visit get your guide when i am abroad

refund policy is great and answered quickly when i call customer service. they ansered quickly that is great
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ID
#4266138 Review #4266138 is a subjective opinion of poster.
Location
Seoul, Seoul
New Reviewer

Difficulty making a reservation to add two people. The price is way off

I made a reservation for cheese and Gruyère tour for three adults and three children from Geneva and I want to add and adult and child but you are charging me much more for one adult and one child. Record GYGWZFH587KM Please let me know why I paid $1300 for six people and now have to pay $900 for and adult and child. Susan schwarz

User's recommendation: I don’t have recommendations.

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ID
#4260560 Review #4260560 is a subjective opinion of poster.
Pros
  • Many choices
Preferred solution
The same price I paid for six people so I can pay for two more family memebera that I forgot to include
New Reviewer

Stornierung Nilkreuzfahrt

Nice Tours Nilkreuzfahrt Sehr geehrte Damen und Herren, Was Sie hier bringen ist ja wohl das allerletzte!!! Sie setzen ein Lockangebot für Ukrainer ins Internet und sagen die Tour dann nicht mal 13 Stunden vorher ohne Grund ab. Ich werde das so nicht akzeptieren!!! Ich...
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ID
#4143109 Review #4143109 is a subjective opinion of poster.
Location
Zurich, Zurich
Loss
$1200
Preferred solution
Ps: Die Firma Nice Tours gibtbes scheinbar nicht mehr. Aber Sie haben diese Tour gür diesen Preis angeboten, daher müssen auch Sie dafür haften

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Revised opinion

Update by user Nov 17, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Oct 18, 2022
Issue with GetyourGuide took some time to be resolved however I was eventually very satisfied with the outcome.

User's recommendation: Check all bookings and charges.

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Resolved
ID
#4084804 Review #4084804 is a subjective opinion of poster.
Location
Brisbane, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Double charge